We stand behind the quality of our product and will accept returns, provided the following conditions are met:
All returns must be made at Bryanston Jewllers CC in Nicolway Mall
We are contacted within 30 days of the goods being received
The product has not been used
The product has not been washed
The product has not been damaged or soiled in any way
The product is still in its original packaging
As per the Consumer Protection Act (2011), customers are permitted to return goods within a period of 6 months, in the case of a manufacturing defect. Bryanston Jewellers CC reserves the right to have the product returned to us for inspection before a replacement is sent.
Custom-made items: Since each order is made to your individual specifications, we cannot accept any returns for any reason other than a manufacturing defect.
When contacting Bryanston Jewellers CC regarding a return, please include your order number and reason for return on the correspondence.
Online purchases may be returned to Bryanston Jewellers CC store with a valid receipt and under the conditions that have been listed above.